Effective Date: September 2, 2025
FDNY Shop is committed to making our website accessible to all visitors, including people with disabilities. We strive to ensure that everyone can enjoy a smooth and reliable shopping experience.
Our Commitment
We are working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provides clear standards for digital accessibility. Our goal is to make our site usable for all people, regardless of ability or technology.
What We Do
We design our website with accessibility in mind. This includes using responsive layouts that work across various devices and screen sizes, adding descriptive alt text for meaningful images, and maintaining a strong color contrast for optimal readability. Our site is structured with clear headings, labels, and navigation to support screen readers and assistive technologies. We also regularly review the site to identify and address accessibility issues, ensuring ongoing improvements.
Ongoing Efforts
Accessibility is an ongoing process. While we are proud of the steps we’ve taken, we recognize there is always more we can do. We continually improve our site design, content, and features to better serve all our customers.
Having Trouble?
If you are having difficulty accessing any part of our website or need information in an alternative format, please contact us so we can assist you:
FDNY Shop / FireZone
61 West 48th Street
New York, NY 10020
Support: 212-698-4541
Store: 212-698-4529
E-mail: store@fdnyfirezone.org
