Message on COVID-19


An Important Message to Our Customers regarding COVID-19

Dear FDNY Shop family,

At FDNY Shop, our hearts go out to everyone affected by the coronavirus (COVID–19) pandemic, and we’re committed to doing everything we can to ensure the safety of our customers, employees, and merchants. 

We care about you, and the safety of our community is a top priority and want you to know, in light of this situation, we have decided to temporarily close the FDNY Fire Zone Learning Center and  FDNY Shop in Rockefeller Center, starting today March 17th.

As always, you can shop online* with us 24/7 at

*Please note:  Local Pickup option will not be honored during this time. Customers with orders to be picked up within the last 2 weeks will be contacted by our Customer Service Team.

**Please note: We’re experiencing unprecedented demand during this time and your order was unfortunately impacted by a delay. Even in times of pressure, the FZ team is pushing hard to ship orders as fast as possible. Orders are currently shipping 7-10 business days after an order is placed, so we can only ask for your understanding. 
We are customers as well, so we can relate to the feeling of reassurance when your package shows up at your doorstep. Thank you so much for supporting the FDNY Foundation. The wellness of our community is so important to us, and we are doing our very best to support our employees, customers, and community. 

Please continue to be patient as we all continue to navigate through these unprecedented times. We will continue to work closely with our team and public health officials on the best way to navigate the days and weeks ahead and will share information with you as we move forward together.

On behalf of the FDNY Shop family, we thank you for your continued loyalty and support.

We’re committed to working through these challenging circumstances with you together.

Stay safe and take care of each other.